WhatsApp Auto Reply

WhatsApp Auto Reply

Answer every WhatsApp message the instant it arrives — set keyword and after-hours automatic replies across all your numbers so no lead waits and no enquiry is missed, even at 2am.

RM pricing • No WhatsApp API fees • Malaysia-based support

10
Numbers per account
No
WhatsApp API fees
RM
Local Malaysia pricing
24/7
Auto-reply to leads

App365 lets you set WhatsApp automatic replies that fire the moment a message comes in. Create keyword rules (exact or contains match) per number, so a message that mentions “price”, “order” or “open?” gets the right answer instantly — 24/7, without anyone watching the phone.

It runs on the server, so your automatic replies keep working when your phone is off — a true WhatsApp autoresponder for your business, whether you use a personal WhatsApp or WhatsApp Business. Pair auto-reply with bulk sending and templates and every campaign not only goes out, but also handles the replies it generates.

Who it’s for: Online sellers, customer support teams, clinics, agencies and any business that gets more WhatsApp enquiries than it can answer by hand.

For your own contacts, not spam. App365 is for messaging customers and leads who already know you and expect to hear from you — your own list, imported from Excel or CSV. It is not a tool for cold-messaging strangers or scraped numbers. Built-in opt-out and blacklist handling keep every campaign consent-based and compliant.

WhatsApp automatic replies that actually earn their keep

A good auto-reply does more than say “we’ll get back to you.” On App365 you can set replies for the moments that lose the most leads:

  • Instant FAQ answers — price, location, opening hours, delivery — triggered by keywords
  • After-hours and out-of-office replies so late-night enquiries still get an answer
  • A welcome reply that greets first-time messagers and points them to the next step
  • Order and booking acknowledgements so customers know you received their message
  • Different rules per number, so each brand or branch replies in its own voice

Everything you need to run WhatsApp at scale

Built on the real App365 platform — every feature below ships in your dashboard today.

Smart Auto-Replies

Auto-respond to incoming messages with keyword rules (exact or contains match) per device, so leads get an instant reply 24/7.

Multi-Device Management

Connect and run multiple WhatsApp numbers at once, each linked by QR code with live connection status and per-device limits by plan.

Message Templates

Save and reuse text + image templates with variables like {name} for personalised mass messaging.

Developer API & Webhooks

A REST API to send messages from your own CRM, e-commerce or app, plus per-device webhooks for incoming-message notifications.

Bulk WhatsApp Blasting

Blast text, image or text+image messages to thousands of contacts with smart rate-limiting and randomised delays to protect your numbers.

Scheduled Campaigns

Send now or schedule a broadcast for a specific date and time, with per-device batch size, rest intervals and daily sending limits.

Contact Management

Import contacts from Excel or CSV, organise them into groups with notes, then filter and target each campaign precisely.

Device Warmup (Anti-Ban)

Gradually warm up new numbers with paced sending and working-hours limits to reduce the risk of WhatsApp blocks and bans.

Campaign Reporting

Track sent, failed and pending counts plus success rate, with per-campaign history and the ability to resend failed recipients.

Blacklist & Compliance

Auto-skip opt-outs and blacklisted numbers at send time to keep your sending clean and compliant.

How it works

1

Connect your numbers

Scan a QR code to link each WhatsApp number to the dashboard — no SIM swaps, no phone left on.

2

Import & segment contacts

Import from Excel or CSV, then group and filter contacts so each campaign reaches the right people.

3

Blast or automate

Send a personalised broadcast now, schedule it, or set auto-replies that answer leads 24/7.

4

Track every result

Watch sent, failed and success rates per campaign and refine your next send.

Simple RM pricing

Pay per device. No per-message fees. Billed yearly — 12 months access.

1 Device

RM1,200/year
One-time · 12 months access
  • 1 WhatsApp number
  • Bulk blasting & templates
  • Scheduled campaigns
  • Basic support
Get started
Most popular

5 Devices

RM5,100/year
One-time · 12 months access
  • 5 WhatsApp numbers
  • Everything in 1 Device
  • Smart auto-replies
  • Priority support
Get started

10 Devices

RM8,400/year
One-time · 12 months access
  • 10 WhatsApp numbers
  • Everything in 5 Devices
  • Advanced analytics
  • Priority support
Get started

Frequently asked questions

How do I set an automatic reply on WhatsApp?

In App365, add an auto-reply rule to a connected number: choose a trigger keyword (exact or contains match), write the reply, and turn it on. Incoming messages that match get the reply instantly — no WhatsApp Business API or coding needed.

Can I set a WhatsApp auto reply without WhatsApp Business API?

Yes. App365 connects your existing WhatsApp number directly, so you get automatic replies without the official Business API, per-message fees or template approvals.

Can it auto reply after office hours or when I’m away?

Yes. Set after-hours or out-of-office rules so every message gets an instant acknowledgement even when your team is offline, then reply personally the next day.

Can different numbers have different auto replies?

Yes. Auto-reply rules are per device, so each connected number can have its own keywords and messages — useful for multiple brands, branches or campaigns.

Does the auto reply work when my phone is off?

Yes. Your session runs on App365’s server, so automatic replies keep firing even when your phone is switched off or offline.

Explore more WhatsApp solutions

Ready to grow with WhatsApp?

Start your first campaign today, or email our Malaysia team and we’ll set everything up with you.